Frequently Asked Questions (FAQ)

1. 文章/投稿相关问题 | Paper/Submission Related

Q1: 如何查询我的投稿状态？How to check my submission status?

A: 请登录会议投稿系统（如CMT、EasyChair等），在“My Submissions”或“投稿状态”页面查看。如系统无更新，可邮件联系大会秘书处（邮箱通常见于会议官网）。

A: Please log in to the conference submission system (e.g., CMT, EasyChair) and check under “My Submissions” or “Submission Status.” If the system is not updated, you may email the Conference Secretariat (contact usually found on the conference website).

Q2: 文章被接收后，下一步该做什么？What should I do after my paper is accepted?

A: 请仔细阅读录用通知邮件，按要求完成：1）提交最终版（含源文件）；2）至少一名作者完成注册并缴费（通常为截止日期前）。

A: Carefully read the acceptance email and complete the required steps: 1) Submit the final version (including source files); 2) Ensure at least one author completes registration and payment (usually before the deadline).

Q3: 投稿截止日期后还能提交文章吗？Can I still submit a paper after the deadline?

A: 通常不接受延期投稿。但部分会议设有“延迟投稿（Late-breaking）”或“海报展示（Poster-only）”通道，请查阅官网“Call for Papers”或联系会务组确认。

A: Late submissions are generally not accepted. However, some conferences may have a “Late-breaking Results” or “Poster-only” track. Please check the “Call for Papers” on the website or contact the Conference Secretariat (contact usually found on the conference website).

Q4: 没有文章可以参加会议吗？Can I attend without a paper?

A: 可以。大多数会议开放“非投稿参会者（Non-presenting Attendee）”注册。您可作为听众参与，进行学术交流与网络构建。请在注册时选择相应类型。

A: Yes. Most conferences offer “Non-presenting Attendee” registration. You can participate as an audience member for academic exchange and networking. Please select the corresponding type during registration.

2. 注册与费用 | Registration & Fees

Q1: 完成注册后如何获取发票/收据？How to get my invoice/receipt after registration?

A: 电子发票通常在您完成在线缴费的10分钟内，可在大会官方小程序的【个人中心】-【申请发票】中进行申请与下载（PDF格式）。部分会议需在申请时确认或填写发票信息（如抬头、税号）。若遇到信息有误或未收到发票的情况，请及时联系大会秘书处。

A: E-invoices are typically available for application and download (PDF format) within 10 minutes after completing your online payment. You can find this function in the 【Personal Center】-【Apply for Invoice】 section of the official conference mini-program. Some conferences may require you to confirm or fill in invoice details (e.g., company name, tax ID) during the application. If you encounter any issues such as incorrect information or not receiving your invoice, please contact the Conference Secretariat promptly

Q2: 学生是否有优惠？如何证明学生身份？Is there a student discount? How to verify student status?

A: 大多数会议提供学生优惠价。注册时选择“学生”身份，通常需在系统中上传有效学生证扫描件。

A: Most conferences offer student rates. Select the “Student” during registration, and you will typically need to upload a scanned copy of your valid student ID.

Q3: 注册费包含哪些项目？What does the registration fee include?

A: 通常包含：参会权限、会议资料、茶歇、午餐及会议晚宴。专题研讨会（Workshop）、教程（Tutorial）或社会活动（如观光）可能需额外付费，请仔细阅读注册说明。

A: Full registration fee covers (Author only) publication fee + meeting sessions + 2 coffee breaks,1 lunch, 1 dinner + conference kits. Tutorials should be registered individually. Please read the registration details carefully.

Q4: 如何申请取消注册或退款？How to cancel my registration or request a refund?

A: 请参考官网“Registration”页面的退款政策（Cancellation & Refund Policy）。通常需在截止日期前书面申请，并可能产生手续费。退款金额及时间依政策而定。

A: Please refer to the Cancellation & Refund Policy on the “Registration” page of the website. Usually, a written request before the deadline is required, and an administrative fee may be charged. Refund amount and timing depend on the policy.

3. 会议日程与参与 | Conference Schedule & Participation

Q1: 如何获取最新会议日程？How to get the latest conference schedule?

A: 最终日程通常在会前1-2周于官网“Program”或“Schedule”页面发布。强烈建议使用会议官方小程序，日程变更将实时推送。

A: The final schedule is usually published on the “Program” or “Schedule” page of the website 1-2 weeks before the conference. It is highly recommended to use the official conference mini-program (if available) for real-time updates.

Q2: 我是演讲者/海报展示者，需要提前做什么准备？I am a speaker/poster presenter. What should I prepare in advance?

A: 1）确认您的报告时间地点；2）提前将PPT/PDF提交至指定设备或邮箱；3）海报展示者请按尺寸要求打印并携带；4）提前到达会场测试设备。

A: 1) Confirm your presentation time and venue; 2) Submit your PPT/PDF to the designated equipment or email in advance; 3) Poster presenters must print and bring their posters according to size requirements; 4) Arrive early to test the equipment.

Q3: 会议期间如何有效提问与交流？How to effectively ask questions and network during the conference?

A: 提问环节通常有时间限制，建议提前准备简短问题。想深入交流，可在茶歇或社交活动时主动联系演讲者。

A: Q&A sessions are often time-limited. Prepare concise questions in advance. For in-depth discussions, approach speakers during breaks or social events.

4. 后勤与场地 | Logistics & Venue

Q1: 如何到达会场？是否有接驳服务？How to get to the venue? Is there a shuttle service?

A: 官网“Venue”或“Travel”页面会提供详细交通指南（公交、地铁、自驾）。部分大型会议提供酒店-会场接驳车，请查看公告或询问大会秘书处。

A: The “Venue” or “Travel” page on the website provides detailed transportation guides (bus, metro, driving). Some large conferences offer hotel-venue shuttle buses. Please check announcements or contact the Conference Secretariat (contact usually found on the conference website).

Q2: 会场是否有Wi-Fi？如何连接？Is there Wi-Fi at the venue? How to connect?

A: 会场通常提供免费Wi-Fi。连接信息可在会议资料包、会场大屏幕或信息台获取。网络名称和密码也可能通过会议小程序推送。

A: The venue usually provides free Wi-Fi. Connection details can be found in the conference materials, on venue screens, or at the information desk. The network name and password may also be pushed via the conference mini-program.

Q3: 会场附近有推荐的住宿吗？Are there recommended accommodations near the venue?

A: 官网“Accommodation”页面通常会列出协议酒店及预订链接。建议尽早预订，并优先选择靠近会场或会议接驳车停靠点的酒店。

A: The “Accommodation” page on the website usually lists partner hotels and booking links. It is advisable to book early and prioritize hotels near the venue or on the conference shuttle route.

Q4: 会议期间有餐饮供应吗？Is catering provided during the conference?

A: 注册费通常包含会议日程中标明的茶歇、午餐。特殊饮食需求（如素食、过敏）可在注册时备注或提前联系会务组。

A: The registration fee typically includes coffee breaks and lunches as indicated in the schedule. For special dietary needs (e.g., vegetarian, allergies), please note them during registration or contact the organizers in advance.

5. 其他常见问题 | Other Common Questions

Q1: 如何获取参会证明或证书？How to obtain a certificate of attendance?

A: ：电子版参会证书（Certificate of Attendance）通常在会议结束后的 1周内，由大会秘书处或会务组通过电子邮件统一发送至您注册时预留的邮箱。大会报告人可能会收到单独的证书。如有急需，可现场咨询会务台。

A: The e-certificate of attendance is typically sent uniformly via email to the address provided during registration by the Conference Secretariat within 1 week after the conference concludes. Speakers may receive a separate certificate. For urgent needs, please inquire at the information desk on-site.

Q2: 遇到问题现场应联系谁？Who should I contact on-site if I have a problem?

A: 请前往“信息台（Information Desk）”或“注册台（Registration Desk）”，工作人员会提供帮助。紧急情况可联系会场工作人员或拨打当地紧急电话。

A: Please go to the “Information Desk” or “Registration Desk” for assistance. In case of emergency, contact venue staff or dial local emergency numbers.

Q3: 会议资料（如PPT）会后会公开吗？Will conference materials (e.g., PPTs) be publicly available after the event?

A: 视会议政策而定。经演讲者授权后，资料可能上传至会议官网的“资源下载”区或会议小程序内。请关注会后通知。

A: It depends on the conference policy. Materials may be uploaded to the “Resources Download” section of the conference website or within the conference mini-program, subject to author authorization. Please check post-conference notifications.

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